Bina Shah

Conducted health and wellbeing training and workshops for groups and individuals, including yoga, meditation, positive thinking, life skills, and CBT sessions. Identified training needs, designed customized training plans, and effectively delivered them.

Served as an Administrative Officer and Data Entry Operator, handling administrative tasks and inputting data. Ensured accuracy and efficiency in data management.

Managed administrative and accounting functions for the company. Ensured accurate financial records and efficient office operations.

Worked as an Admin/Sales Assistant, supporting administrative tasks and assisting with sales activities. Provided customer service and managed records.

Managed HR and administrative functions for the company. Handled various HR tasks and ensured smooth administrative operations.

Served as a Technical Brand Ambassador, promoting technical products and engaging with customers. Provided product demonstrations and support.

Worked as a Supervisor/Cashier, overseeing daily operations and managing transactions. Provided customer service and supported team members.

Worked as a Customer Service Advisor during Christmas and EM periods. Provided customer support and resolved issues efficiently.

Served as General Manager for Projects, overseeing project execution and delivery. Managed project teams and ensured successful completion.

Volunteered for a US NGO in India, contributing to their initiatives. Supported various projects and activities as needed.

Managed HR support functions for the company. Assisted with various HR-related tasks and ensured smooth operations.

Worked as a Customer Service Advisor during the Christmas and PFWW periods. Handled customer inquiries and provided support during peak times.

Served as a Customer Service Advisor for the Pay Helpline, assisting employees with pay-related inquiries. Resolved issues and provided accurate information.

Provided expert advice on ER policies and served as a Senior Team Leader. Ensured compliance with company policies and supported team members.

Led mass recruitment efforts for the region, overseeing the hiring process from start to finish. Managed a high volume of applications and ensured efficient candidate selection.

Coordinated the WTRM Project, ensuring smooth operations and adherence to project timelines. Managed various aspects of the project to achieve its objectives.

Provided advice and support in employee relations matters. Contributed to maintaining positive workplace relationships and resolving issues.

Responsible for creating quarterly learning plans by collaborating with stakeholders to understand and analyze learning intervention demands. Designed and developed new starter team induction plans and checklists.

Performed data collection and analysis for an elevator company, identifying and collating relevant tenders from online portals. Acted as a Data Co-Ordinator for a cotton merchant company, creating, running, and presenting daily, weekly, monthly, quarterly, and annual reports to management.

Completed a Master of Business Administration degree. Focused on advanced business principles and management strategies.

Undertook a Post Graduate Certification in Human Resource Management. Gained specialized knowledge in HR practices and principles.

Acquired a Diploma in Computer Studies. Developed foundational skills in computer applications and information technology.

Completed a Bachelor of Commerce degree. Focused on commercial principles, accounting, and business studies.