Billie R

I’m an administrative professional with experience supporting executives and leading day-to-day operations. I’ve built a reputation for accuracy, discretion, and dependable follow-through, especially when handling sensitive information.

In my most recent role, I managed expense reports for executives by tracking receipts, reconciling expenses, and submitting reimbursement requests on time. I also streamlined office operations by implementing standardized processes and procedures that increased productivity across departments, while coordinating conferences, seminars, and team-building events.

Earlier, I served as a Team Lead at ServRx, Inc., where I verified medical insurance coverage for patients and communicated goals between upper management and the team. I identified skill gaps and coordinated training, and I led a team of 8 employees to ensure projects were completed successfully.

As an Office Manager at Primrose School of Arrowhead, I oversaw enrollment processes, managed registration paperwork, and supported parents through payment inquiries or disputes. I also maintained office supplies inventory, handled incoming calls and emails, and kept accurate documentation for record-keeping purposes.