Billgates Hwaga

I am a dedicated client-centered customer support professional with a rich background in technical support and service-based entrepreneurship. My experience spans managing a fashion and portrait photography brand while pursuing a degree in Business Management and Administration. I excel in handling both creative and technical client needs, ensuring that every interaction is marked by empathy, clarity, and follow-through.

In my current role as a Freelance Photographer and Client Experience Manager, I manage bookings and communications, delivering exceptional photography services while resolving client concerns with professionalism. My previous experience as a Technical & Media Intern at the Ministry of Information allowed me to contribute to internal communications and support team coordination, enhancing my problem-solving skills. I am known for my calm communication style and ability to build trust across diverse customer types.