Bikram Dhillon
@bikramdhillon
Ambitious Business and Sociology graduate skilled in operational efficiency.
What I'm looking for
I am an ambitious and analytical Business and Sociology graduate from Aston University, currently working as a Property Manager. My experience in property operations and administration has equipped me with the skills to manage daily processes, solve complex problems, and enhance operational efficiency. I pride myself on my strong work ethic and attention to detail, which have allowed me to build strong relationships with diverse stakeholders and ensure effective communication and collaboration.
Throughout my career, I have designed and implemented standardized frameworks that improved data accuracy and reduced operational costs. I have led training initiatives and developed stakeholder engagement programs that significantly improved service quality and reduced complaints. My ability to leverage data-driven insights has enabled me to drive process improvements that boost productivity and accuracy, contributing to increased revenue and enhanced operational effectiveness.
I am now eager to apply my skills in a challenging graduate role within a forward-thinking organization. I am highly motivated to contribute valuable insights, support successful project delivery, and drive continuous improvement while continuously developing professionally in a collaborative and growth-oriented environment.
Experience
Work history, roles, and key accomplishments
Property Manager
Belvoir HR Nicholas Humphreys Lettings and Estate agents
Jan 2023 - Present (2 years 5 months)
Designed and implemented a standardized inspection framework, improving data accuracy and reducing operational costs by 10%. Developed and facilitated stakeholder engagement programs, leading to a 25% reduction in complaints and stronger professional relationships. Utilized data-driven tools to automate workflows, increasing efficiency by 30% and contributing to an 8% increase in revenue.
Property Administrator
Nova Collegiate.AC
Jan 2022 - Dec 2024 (2 years 11 months)
Managed front desk operations, ensuring efficient client-facing processes and seamless service experiences. Served as the primary point of contact for inquiries and issue resolution, maintaining high satisfaction levels through critical thinking and effective communication. Implemented process improvements to optimize workflows, reducing administrative inefficiencies and increasing operational thr
Education
Degrees, certifications, and relevant coursework
Aston University
Bachelor's Degree, Business and Sociology
Grade: 2:1
Graduated with a degree in Business and Sociology, developing strong analytical and problem-solving skills. Gained expertise in managing daily processes and supporting operational efficiency, preparing for a career in property operations and administration.
Bramcote Sixth Form
A-Levels, Business, Sport, Travel & Tourism
Grade: D*, D, D*
Completed Sixth Form education, achieving qualifications in Business, Sport, and Travel & Tourism. Developed foundational knowledge in these subjects, preparing for further academic or professional pursuits.
Ellis Guilford Secondary School
GCSEs, General Studies
Grade: C - A*
Completed secondary education, earning 10 GCSEs including English and Maths. Developed a broad academic foundation across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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