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Bhavin Rathod

@bhavinrathod

Senior Production Support Engineer at NSE IFSC Limited supporting NSEIX and NSEICC applications and keeping exchange operations stable.

India

Message

At NSE IFSC Limited, I provide L2 production support for NSEIX and NSEICC applications, helping maintain operational stability. I monitor exchange servers and troubleshoot production incidents within SLA timelines.

I administer Linux servers and use Oracle SQL Developer and MySQL Workbench for data analysis, validation, and issue resolution. I also monitor scheduled workflows with Control-M and support EOD and BOD operations.

At Jio Platforms Ltd. (Off role), I supported Linux production servers, Neo4j Graph Database, and MYCOM applications. I used SQL, Cypher, and Shell Scripting for troubleshooting and automation, and supported Red Hat OpenShift clusters.

Earlier, I supported OSS and telecom network operations at Nokia Solutions & Networks (Off role) and Ericsson India Pvt. Ltd. My work included Linux and VMware administration, network monitoring, incident troubleshooting, and support for RAN nodes.

Experience

Work history, roles, and key accomplishments

Current

Senior Engineer - Production Support

Current

NSE IFSC Limited

Dec 2024 - Present (1 year 10 months)

Provide L2 production support for critical NSEIX and NSEICC applications, ensuring high availability and operational stability. Monitor and support Exchange servers, perform Linux administration, and manage batch jobs using Control-M.

Production Support Linux Administrator Oracle SQL Developer MySQL WorkBench Control M ServiceNow Incident Management Change Management Release Management Disaster Recovery

Application Support Engineer

Jio Platforms Ltd.

Oct 2022 - Dec 2024 (2 years 2 months)

Performed daily health checks and administration of Linux production servers, monitored alerts, and supported Neo4j and MYCOM applications. Utilized SQL, NoSQL, and Shell Scripting for troubleshooting and automation.

Linux Administrator SQL NoSQL Shell Scripting Neo4j Cypher OpenShift Mycom HPSM Incident Management Change Management

OSS Engineer

Nokia Solutions & Networks

Apr 2022 - Oct 2022 (6 months)

Performed daily health checks and administration of Linux and VMware environments, managed virtual machines, and supported Nokia OSS/NMS (NetAct) platforms. Troubleshot OSS issues and administered user accounts.

Linux Administrator VMware ESXi VCenter NetAct Fault Management Performance Management Configuration Management SQL HP ILO Onboard Administrator Incident Management

NOC Engineer

Ericsson India Pvt. Ltd.

Nov 2017 - Mar 2022 (4 years 4 months)

Monitored and supported GSM, WCDMA, and LTE network operations, provided L1 support for alarm monitoring and fault management, and escalated critical issues. Prepared outage reports and tracked RCA for network incidents.