Bharti Gupta

Designed and delivered instructor-led and virtual training programs for healthcare process transitions. Conducted training needs analysis and developed training materials, SOPs, and assessments to support scalable learning delivery.

Designed and implemented learning programs for US healthcare coding, billing, and operational processes. Facilitated classroom and virtual training sessions, reduced functional training hours by 10% per employee, and contributed to annual savings of over $10 million in certification renewals.

Managed operational workflows and supported process optimization initiatives to improve team productivity and quality outcomes. Coordinated with internal stakeholders to ensure smooth execution of training-related activities.

Abstracted oncology data with a 97% precision rate, ensuring compliance with project standards.

Managed a team of 25+ employees, overseeing performance management, quality control, training, and development activities.

Conducted quality assessments for high-value life insurance cases ensuring compliance and accuracy.

Pursued an MBA with a specialization in Human Resources.

Completed a Bachelor of Physiotherapy degree.

Earned the Certified Professional Coder (CPC) certification.