Looking for a job

bharat chandra

@bharatchandra

India

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What I'm looking for

I’m looking to lead analytics that drive customer retention, cross-sell, and measurable growth—partnering with product, marketing, and risk to ship predictive models and dashboards, while scaling reusable, governed self-service analytics for business teams.

Analytics professional with 9 years of experience delivering data driven and Gen AI solutions across banking, retail and utilities, including the implementation of LLM-based self-service analytics (natural-language-to-SQL) with prompt engineering, semantic-layer design and governance guardrails. MBA from Indian School of Business and engineering graduate from IIT Bhubaneswar. Proven ability to manage global stakeholders and US based clients while leading analytics teams to drive business impact

Experience

Work history, roles, and key accomplishments

Current

Analytics Manager (Banking)

Current

Tredence

Sep 2025 - Present (9 months)

Led customer intelligence and Customer 360 initiatives for a large US retail banking client, managing a 4-member analytics team and serving as primary business/analytics SPOC. Built churn prediction and customer primacy frameworks and implemented Snowflake Cortex prompt-engineered, governed natural-language-to-SQL workflows.

Customer Segmentation Prompt Engineering Data Governance Team Leadership

Senior Analytics Manager

EXL

Jul 2024 - Sep 2025 (1 year 2 months)

Led an 8-member team delivering marketing and customer analytics solutions for a US-based retail client, driving $9M+ in merchandising and campaign decisions. Built a Customer Tracker to unlock $5M in annual upsell opportunities, optimized $10M in marketing spend ROI, and automated 20+ reporting pipelines with Apache Airflow to reduce manual effort by 30%.

Marketing Analytics Customer Analytics Apache Airflow Tableau ROI Optimization Data Automation

Analytics Manager (CMD Office)

Power Corporation

Dec 2019 - Apr 2023 (3 years 4 months)

Automated 100+ KPIs to monitor INR 17,000Cr+ in DISCOM transactions, reducing reporting errors and improving financial oversight. Built APIs and migrated 10 years of data to onboard 4 DISCOMs and led India’s first Day Ahead Energy Forecasting model achieving 98.75% accuracy and enabling INR 18.5Cr/year savings.

DISCOM Analytics Data Migration API Development Statistical Modeling Data Governance Stakeholder Management

Project Engineer

Indian Oil

Sep 2016 - Dec 2019 (3 years 3 months)

Coordinated across 10 internal teams and 300+ direct and indirect personnel to ensure project delivery, operational readiness, and execution governance.

Project Delivery Operational Readiness Cross functional Coordination Resource Management Program Planning Engineering Operations