Rajat Goswami

Led enterprise-scale AI/ML and analytics platforms across financial services, infrastructure, and government, delivering products that reduced fraud false positives by 30% and enabled a $10M sustainability platform for energy efficiency. Built and managed 20+ person global engineering teams and drove PoC-to-production adoption of reusable ML components.

Built predictive models for GIRO payment failure and ATM cash demand forecasting, reducing refill trips by 20% and enabling proactive interventions to cut operational disruptions. Implemented dashboards and SMARTOPS frameworks to embed AI into BAU.

Delivered analytics solutions across ASEAN using IBM Watson, building churn, bundling, and predictive maintenance models that secured a multi-year Watson analytics deal and drove client value in telecom, retail, and manufacturing.

Performed customer segmentation and built Tableau dashboards for market analysis, improving targeting precision and informing pricing strategies for the India market.

Led business planning and sales forecasting with quarterly reporting and marketing operations dashboards, contributing to a 50% increase in orders and improved KPI visibility.

Gained hands-on experience in analysis, design and development of web and standalone applications and was trained in C/C++, Perl, PL/SQL, UNIX, and HTML.

Completed an Executive Certificate course on Fintech: The Future of Commerce at MIT Sloan in 2016.

Activities and societies: Class Ambassador – NUS M.Tech; Guest speaker at NUS Business School

Completed an M.Tech in Enterprise Business Analytics at the National University of Singapore in 2015.

Earned a Bachelor of Engineering in Electronics and Instrumentation in 2010.