Yogalakshmi Dhanraj
@yogalakshmidhanraj
Detail-oriented administrative professional with strong organizational skills.
IndiaWhat I'm looking for
I am an experienced administrative professional with a strong background in managing various office tasks and enhancing organizational efficiency. Over the years, I have honed my skills in data entry, customer service, and administrative support, ensuring that operations run smoothly and effectively. My experience at Amman-Try Steels Pvt Ltd as an Admin Executive allowed me to develop my abilities in report preparation, call management, and document organization.
Throughout my career, I have worked in diverse roles, including Customer Care Executive and Telecaller, where I successfully handled customer inquiries and complaints, demonstrating my commitment to providing excellent service. My educational background in Computer Applications has equipped me with the technical knowledge necessary to excel in data management and administrative tasks. I am passionate about utilizing my skills to contribute to the growth of an organization while continuously seeking opportunities for personal and professional development.
Experience
Work history, roles, and key accomplishments
Admin Executive
Amman-Try Steels Pvt Ltd
Mar 2021 - Present (4 years 4 months)
Handled a variety of administrative duties, including preparing reports, letters, and managing data entry work. Successfully managed all incoming calls and emails, maintaining and updating filing, inventory, and mailing systems electronically.
Customer Care Executive
Karvy Digi Connect
Sep 2019 - Present (5 years 10 months)
Responded to telephone inquiries and complaints, assisting customers with troubleshooting technical issues. Communicated appropriate options for resolution in a timely manner, ensuring customer satisfaction.
Telecaller
Kavery Tata Motors
Apr 2017 - Present (8 years 3 months)
Dealt with calls in a highly professional manner, making service outbound calls for customer appointments. Accurately updated customer records and efficiently answered queries, empathizing with callers' points of view.
Data Entry Operator
New Life Placements
Jan 2015 - Present (10 years 6 months)
Prepared government contractual projects, including land details, and performed precise consumer demographics data entry. Maintained and managed data entry requirements by following data program techniques and procedures.
Junior Trainee
First Source Pvt Ltd
Sep 2011 - Present (13 years 10 months)
Accurately entered medical billing data onto computerized databases and located/corrected data entry errors. Maintained logs of activities and completed work, ensuring documents met required quality standards while handling confidential information.
Education
Degrees, certifications, and relevant coursework
M.I.E.T Arts and Science College
Master of Computer Application, Computer Application
Completed a Master of Computer Application degree. The curriculum focused on advanced topics in computer science and application development.
Shrimati Indira Gandhi College
Bachelor of Computer Application, Computer Application
Obtained a Bachelor of Computer Application degree. This program provided foundational knowledge in computer applications and programming.
Govt. Syed Murthusa Hr.Sec.School
Higher Secondary, General Studies
Completed Higher Secondary education under the State Board curriculum. Focused on general studies.
Kalaimagal High School
S.S.L.C, General Studies
Completed S.S.L.C education under the State Board curriculum. Focused on foundational subjects.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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