Beverly Dull
@beverlydull
I keep office operations moving through customer service, billing, scheduling, and accurate records.
United StatesWhat I'm looking for
At Augusta County Service Authority, I take customer payments, balance daily cash, manage service requests, create and close work orders, and support the manager and supervisor as needed.
I also train new employees, handle billing and collections tasks, submit nightly updates, process hydrant permits, and help customers establish or transfer service.
At Williams Brothers, I use QuickBooks daily to take payments, enter invoices, create customer records, update demographics, answer phones, and complete Excel data entry. I also assist walk-in customers, accounts payable, and HR.
My front-desk and parts experience includes medical scheduling, insurance verification, medical records requests, EMR systems, parts inventory, purchase orders, and customer support. I'm looking to make an office or administrative role my long-term career home.
Experience
Work history, roles, and key accomplishments
Senior Customer Service Representative
Augusta County Service Authority
Jul 2022 - Present (4 years 3 months)
Processed payments via phone and in person, balanced daily cash, assisted with new service and transfers, created and closed work orders, trained new employees, and supported management with daily tasks.
Front Office Assistant
Williams Brothers
Apr 2021 - Present (5 years 6 months)
Utilized QuickBooks for payments, invoicing, customer creation, and data entry; handled filing, phone calls, walk-in customers, and assisted with accounts payable and HR.
Front Desk Receptionist
Savola Aesthetic Dermatology Center, PLC
May 2020 - Nov 2020 (6 months)
Managed front desk check-in/out, verified insurance and demographics, collected co-pays and balances, scheduled appointments and referrals, handled medical records requests, and used Nextech and EMA systems.
Parts Advisor
CMA's Valley CDJR
Dec 2018 - May 2020 (1 year 5 months)
Operated CDK parts inventory system, billed and picked parts, performed inventory counts, assisted delivery drivers, checked in daily orders, created purchase orders, and adjusted bin counts.
Education
Degrees, certifications, and relevant coursework
Buffalo Gap High School
High School Diploma, General Studies
Completed high school education with coursework in Business Data Processing and Accounting I.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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