Connie Williams
@conniewilliams1
Customer-focused administrative specialist with extensive front-desk and clerical experience.
What I'm looking for
I am an experienced administrative and front-desk professional with over a decade of clerical, customer service, and cash-handling experience across healthcare, retail, military, and automotive environments.
I consistently manage high-volume check-ins, insurance verification, appointment scheduling, payments, and document scanning while maintaining HIPAA compliance and accurate records. I have created and maintained spreadsheets, reconciled transactions, and supported operations and supply workflows.
I bring dependable time-management, communication, and organization skills, and I am seeking Monday–Friday administrative, clerical, or customer service roles where I can support efficient office operations and excellent client experiences.
Experience
Work history, roles, and key accomplishments
Office Services Specialist
Virginia Department of Health
Jan 2024 - Present (1 year 10 months)
Check in/out clients, verify WIC eligibility, issue benefits, schedule appointments, and manage patient paperwork to maintain clinic workflow and program compliance.
Front Desk Receptionist
Piedmont Eye Center
Jul 2023 - Jan 2024 (6 months)
Checked in/out 160+ patients daily using EMA, updated patient records and financial forms, processed co-pays and deposits, and scanned insurance/ID documents to maintain accurate patient files.
Receptionist
Butler Chrysler Dodge Jeep Ram
May 2021 - May 2022 (1 year)
Managed customer service and incoming calls, tracked fuel cards and transactions, prepared paperwork for sales and service closings, and reconciled monthly inventory and fuel logs.
Operations Assistant
MCRD Parris Island
Jun 2015 - Mar 2021 (5 years 9 months)
Provided customer service, managed cash drawer, tracked dry cleaning/laundry workflows, and maintained monthly and annual spreadsheets for alterations and operational figures.
Sales / Cashier
MCX
Oct 2014 - Jun 2015 (8 months)
Assisted customers with purchases, managed stock and price changes, operated cash drawer, and maintained a clean work area to support retail operations.
Supply Clerk III
South Carolina Department of Transportation
Sep 2011 - Oct 2013 (2 years 1 month)
Created work orders, ordered parts, input parts and labor into SCEIS, managed state purchasing card transactions, reconciled multiple credit cards, and scheduled preventive maintenance.
Supply Clerk
First Vehicle Services
Dec 2008 - Oct 2009 (10 months)
Created work orders, ordered and paid for parts via purchase orders, managed inventory, and coordinated vehicle transport to dealerships for repairs.
Education
Degrees, certifications, and relevant coursework
High School Diploma
High School Diploma, General Education
Completed high school level education and obtained a diploma or GED equivalent.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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