I supported patient registration at Heywood Hospital, greeting patients and visitors while accurately registering new and returning patients in electronic medical records systems.
I verified insurance eligibility, collected patient payments, scheduled appointments, maintained HIPAA confidentiality, and resolved registration and insurance issues to keep patient flow efficient.
I also provided retail customer service at Harbor Freight Tools, helping customers find products, processing purchases and returns, replenishing inventory, and supporting sales goals as part of a team.
