Open to opportunities

Bernardine Dano

@bernardinedano

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Reliable hospitality and administrative professional skilled in social media and executive support.

Philippines

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What I'm looking for

I seek a role where I can apply administrative, customer-facing, and social media skills in a collaborative, service-oriented environment with growth opportunities.

I am a reliable and detail-oriented professional with experience across hospitality, healthcare front-desk, government administration, and social media management.

I have supported clients and partners as a Hotel Precheck Specialist, managed patient interactions and communications as a Medical Receptionist, and handled clerical duties and records management in a local government clerk role.

As a Social Media Manager, I created engaging content, managed daily updates across Instagram, Facebook, and TikTok, and used insights to improve engagement and brand visibility. I am proficient with Google and Microsoft Office suites, Trello, Monday.com, CRM systems, Calendly, and Canva for graphic design.

I am committed to excellent service, efficiency, and continuous personal development, bringing strong communication, time management, and organizational skills to every role.

Experience

Work history, roles, and key accomplishments

Hotel Precheck Specialist

Emerging Travel Group

Jan 2024 - Jan 2025 (1 year)

Handled client and partner requests for additional hotel services, communicated with hotels via email and phone, and recorded service interactions in the CRM to ensure accurate follow-up.

CRM Client Communication Email Support Phone Support Data Entry Attention To Detail

Medical Receptionist

Tagum Medical City

Jan 2022 - Jan 2025 (3 years)

Managed incoming calls and patient inquiries, coordinated with medical staff to address patient concerns, and escalated issues to appropriate departments to maintain efficient clinic operations.

Scheduling Escalations Data Entry Coordination Microsoft Office

Social Media Manager

Xcel Hub

Jan 2021 - Jan 2023 (2 years)

Created and managed engaging content across Instagram, Facebook, and TikTok to grow followers and boost brand visibility using insights and trends to improve engagement.

Content Creation Social Media Management Canva Video Editing Community Management Analytics

Clerk (Administrative Aide III)

Local Government Unit - Tagum

Jan 2016 - Jan 2022 (6 years)

Performed clerical tasks including filing, encoding, and preparing official documents, assisted citizen transactions, and maintained confidential records to support efficient government office operations.

Data Entry document preparation Records Management Multitasking Confidentiality