Bernadia Fletcher

I am a passionate customer service coordinator with extensive experience in various roles, including as a radio personality and warehouse lead. My current position at Ryder has honed my organizational skills and ability to manage multiple tasks efficiently. I pride myself on my exceptional leadership abilities and my talent for de-escalating conflicts, ensuring a positive experience for both customers and team members.

Throughout my career, I have developed strong communication skills, both oral and written, which have been essential in responding to customer inquiries and managing team dynamics. My background in mass communication from Edward Waters College has further enhanced my ability to engage with diverse audiences effectively. I am committed to producing high-quality work and continuously seek opportunities for professional growth.