Open to opportunities

Benson Boateng

@bensonboateng

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Motivated business information technology graduate skilled in project management.

Ghana

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What I'm looking for

I am seeking a role that allows me to apply my technical skills in a collaborative environment, focusing on innovation and continuous learning.

I am a motivated and diligent business information technology graduate with a strong foundation in quality control, project management, and technical support. Currently, I serve as an IT Technician/User Support at the University Information Technology Services (UITS) as part of my National Service. In this role, I provide technical assistance, troubleshoot IT issues, and support user needs, showcasing my hands-on experience in software development and process optimization.

Throughout my academic journey at Kwame Nkrumah University of Science and Technology, I have developed a proactive approach to problem-solving and a meticulous attention to detail. My experience as a Front-End Developer in a team project for a healthcare website has honed my skills in HTML, CSS, and JavaScript, allowing me to contribute effectively to collaborative projects. I am passionate about leveraging my technical knowledge to enhance user experiences and drive efficiency in the tech industry.

Experience

Work history, roles, and key accomplishments

Current

IT Technician/User Support

Current

University Information Technology Services (UITS)

Provided comprehensive technical assistance and troubleshooting for IT issues, ensuring seamless user support. Supported user needs and applied hands-on experience in software development and process optimization.

IT Support Troubleshooting User Support Software Development Process Optimization

Excel VBA Programming Intern

Computer Engineering Department, KNUST

Sep 2023 - Dec 2023 (3 months)

Developed automated tools for data analysis and visualization using Excel VBA. Created macros and custom solutions that optimized workflow and enhanced data management for department needs.

VBA Data Analysis Data Visualization Workflow Optimization Data Management

Quality Control Inspector Intern

ALATA Soap Manufacturing Ltd.

Sep 2022 - Dec 2022 (3 months)

Conducted product inspections, verifying compliance with quality standards and reporting on defects. Collaborated with the production team to implement quality improvements, ensuring consistent product quality.

Quality Control Quality Quality Improvement

Education

Degrees, certifications, and relevant coursework

Christian Methodist Senior High School

West African Senior School Certificate Examination (WASSCE), Business

Activities and societies: Best Mathematics Student (2018)

Completed the West African Senior School Certificate Examination (WASSCE) with a focus on Business. The program provided a comprehensive foundation in various business subjects, preparing for higher education.

Kwame Nkrumah University of Science and Technology (KNUST)

Bachelor of Science in Business Administration, Business Information Technology

Pursued a Bachelor of Science in Business Administration with a specialization in Business Information Technology. The curriculum integrated core business principles with essential IT skills, preparing for roles at the intersection of business and technology.