KUKassandra User
@kassandrauser
Motivated professional skilled in social media management and customer support.
FranceWhat I'm looking for
I am a highly motivated and adaptable professional with extensive experience in social media management and customer support. My journey began with a strong educational foundation, earning a Bachelor’s degree in movies from the University of Performing Arts in Amiens, France. Throughout my career, I have honed my skills in communication, problem-solving, and maintaining positive online environments, which have been pivotal in my roles across various industries.
During my apprenticeship at Quality Centre Food Services, I excelled in customer support and marketing campaigns, achieving high distinction. My role as a Community Manager at ConWebstart allowed me to develop effective social media strategies and engage with diverse audiences. I have also contributed to various organizations, including Mission Locale Picardie Maritime, where I created content and analyzed data to enhance social media presence. My passion for delivering exceptional services drives me to continuously seek new challenges and opportunities for growth.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Jobfit
Sep 2022 - Present (2 years 8 months)
Provided administrative support in a medical setting, managing patient inquiries and scheduling appointments.
Waitress
Guylian Belgian Cafe
Apr 2022 - Aug 2022 (4 months)
Handled order taking and food service in a busy cafe environment, ensuring customer satisfaction.
Junior Marketing Specialist
ConWebstart
Oct 2020 - Oct 2021 (11 months)
Worked in customer support and administration while managing marketing campaigns and social media. Developed skills in community management and data analysis.
Community Manager
Mission Locale Picardie Maritime
Oct 2020 - Oct 2021 (11 months)
Managed social media strategies and created content to promote community engagement and support.
Civic Service Volunteer
Mission Locale Picardie Maritime
Feb 2020 - Oct 2020 (8 months)
Promoted international mobility and supported youth through social media and content creation.
Waitress
Buffalo Grill
Sep 2017 - Dec 2017 (3 months)
Provided food service and maintained cleanliness in a fast-paced restaurant environment.
TV Reporter Intern
Weo TV
Jul 2017 - Jul 2017 (0 months)
Conducted interviews and assisted in video recording and editing for television broadcasts.
Photography Assistant Intern
PHOX photo/video
Jun 2017 - Jul 2017 (1 month)
Assisted in photo printing and ID photo sessions, gaining experience in photography and customer service.
Logistic Employee
A.R.B.S
Jun 2016 - Sep 2016 (3 months)
Managed the distribution of textbooks in schools, ensuring timely delivery and organization.
Education
Degrees, certifications, and relevant coursework
Mission Locale Picardie Maritime
Apprenticeship, Community Management
2020 - 2021
Community Manager apprenticeship focusing on social media strategy, content creation, and data analysis.
Robert de Luzarches High School
High School Diploma, Community Management
2012 - 2015
Grade: High Distinction
High school diploma specialized in Community Manager & cashier literature and movies.
University of Performing Arts
Bachelor's Degree, Movies
Grade: High Distinction
Bachelor degree in movies.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
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