Florent Martrete
@florentmartrete
I solve technical support issues and deliver reliable, clear customer assistance.
FranceWhat I'm looking for
I've provided freelance translation, customer support, and social media research for Keywords Studio, alongside customer support for Plugsurfing, United Call Center, Agent Republic, and 1&1.
I enjoy analyzing problems, diagnosing incidents, and finding effective solutions tailored to specific needs. I'm a self-starter who adapts quickly to new technologies, communicates technical information clearly, and works independently or as part of a team.
Experience
Work history, roles, and key accomplishments
Translation, customer support, and social media specialist
Keywords Studio
Jan 2020 - Jan 2026 (6 years)
Provided translation, customer support, and social media services as a freelancer.
Education
Degrees, certifications, and relevant coursework
AFPA
Professional Training, Customer Support
2016 - 2016
Completed customer support training at AFPA in Strasbourg in 2016.
CFPPA
Professional Training, Landscaping
2012 - 2012
Completed landscaping training at CFPPA in Obernai in 2012.
CFPPA
A.D.E.M.A, Agriculture and Botany
2011 - 2011
Completed A.D.E.M.A program in agriculture and botany at CFPPA in Obernai in 2011.
Lycée Marie Curie
Baccalauréat, Economics and Social Sciences
2010 - 2010
Earned a Baccalauréat in Economics and Social Sciences from Lycée Marie Curie in Strasbourg in 2010.
Availability
Location
FranceAuthorized to work in
Job categories
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