I've supported financial operations and data quality at Thrive Capital, maintaining financial records, processing high-volume data entry, reconciling data, and producing operational and KPI reports.
I identify data-quality issues, verify source documents, support data migration, and work with cross-functional teams to streamline workflows and resolve data-related issues.
At ARB Interactive and Ubiquity, I investigated fraudulent transactions and chargebacks, analyzed dispute and performance trends, prepared recovery documentation, and improved fraud-prevention and dispute-resolution processes.
My earlier work with TELUS International supporting MasterCard strengthened my customer service, account reconciliation, payment processing, fraud documentation, and back-office support experience.
