Benjiemar Quiroga

I’m a Subject Matter Expert specializing in content moderation, platform integrity, and data-driven reporting, with over six years of experience in high-impact, fast-paced environments.

At Accenture I lead operational reporting, prepare OE documents, send hourly monitoring and capacity planning reports, and present SLA and KPI metrics to stakeholders to mitigate risk of metric failures.

I conduct root cause analyses, act as point of contact for risk and compliance, and have stepped into team lead responsibilities when needed, demonstrating leadership, communication, and problem-solving skills.

My background in accounting technology supports my analytical approach to billing processes and SAP-based tasks, while my skills in Excel, time management, and attention to detail fuel continuous process improvement and user safety initiatives.