Benjamin Martinez

I’m a bilingual outbound sales and lead-qualification specialist focused on turning high-volume prospecting into qualified opportunities. I thrive on cold calling at scale, running discovery conversations against clear criteria, and maintaining clean CRM pipelines that help route the right leads to closers.

Most recently as an Intake Specialist for PncAI’s remote U.S. legal-intake operations, I handled 10–15 live prospect conversations daily generated from 4,000+ outbound dial attempts on a 10-line Kixie PowerDialer. I qualified leads against strict law-firm criteria, converted cold outreach into 2–3 new signed clients per week, and managed up to a 60-claimant caseload end to end—resolving 20–30 case files monthly and peaking at 48 in a single month. I also ran 20–40 follow-up calls daily on active files, converting 6–10% of calls into completed resolutions, while keeping bilingual (English/Spanish) onboarding and documentation organized and consistently routed to attorneys.

Before that, I co-founded and led operations for Bullish Sentiment, designing cross-functional workflows and reallocating resources in real time to meet shifting client priorities under aggressive deadlines. I also worked as a Leasing Specialist at Andes Business Group, handling inbound leasing inquiries, converting prospects into scheduled property tours, and improving response speed and scheduling using CRM-driven workflows and platform outreach.

Earlier, I led communications and community responsibilities—managing multi-channel content and analyzing competitive pricing and campaign planning, then directing administrative operations, strategic planning, and budget oversight for a communications unit. I’m currently building deeper sales tooling expertise through HubSpot Inbound Sales certification (in progress), HubSpot Sales Hub software training (in progress), and Apollo Academy outbound prospecting/sequences training (in progress).