At Transguard LLC (Vida Hotels Dubai), I oversee continuous CCTV monitoring across a 500+ room facility and maintain 99%+ system operational uptime. I respond to security incidents in real time and document breaches, hazards, and incidents while following confidentiality protocols.
I coordinate emergency responses with on-site security personnel, law enforcement, ambulance services, and Civil Defence. I also perform routine system checks and report equipment faults for repair.
At Minex360 Services, I acquired four new client accounts and served as the primary contact for 8–10 concurrent accounts. I coordinated with sales, marketing, and operations to resolve issues and align service delivery with client expectations.
Earlier, at Makola Creative Agency, I managed 3–5 active client accounts and contributed to revenue growth by acquiring four new accounts. At Minor Hotel Dubai, I delivered guest service, managed check-in and check-out, and promoted hotel services through upselling.
