Ben Gyurik
@bengyurik
Detail-oriented IT Analyst with a passion for cybersecurity.
What I'm looking for
I am a detail-oriented IT Analyst with over 6 years of experience in infrastructure support, IT operations, and systems troubleshooting. My strong background in ERP systems, vendor management, and process optimization has equipped me with the skills necessary to operate independently and resolve complex technical issues. I am fluent in both English and Hungarian, which allows me to collaborate effectively across diverse teams.
Currently, I am working at Colt’s Manufacturing, where I conduct UX and systems testing in Epicor ERP, successfully identifying and resolving security and usability issues, which has led to a 20% reduction in issue reports. My commitment to compliance in regulated environments drives my passion for advancing in cybersecurity, and I am familiar with core security practices, key/certificate management, and enterprise infrastructure fundamentals.
Experience
Work history, roles, and key accomplishments
IT Analyst
Colt’s Manufacturing
May 2023 - Present (2 years 1 month)
As an IT Analyst, I conducted UX and systems testing in Epicor ERP, improving security and usability by reducing issue reports by 20%. I managed IT procurement and vendor relationships while ensuring compliance with documentation standards. I also supported the implementation of secure processes aligned with enterprise IT infrastructure.
Desktop Support Analyst
Colt’s Manufacturing
Jan 2012 - May 2023 (11 years 4 months)
Delivered Tier 2 support for enterprise infrastructure, focusing on Windows environments, device security, and software rollouts. Managed desktop/laptop configurations, security patching, and certificate installations while troubleshooting complex hardware/software issues in a regulated manufacturing environment.
Education
Degrees, certifications, and relevant coursework
Bellevue University
Master of Science, Computer Information Systems
2016 - 2018
M.S. in Computer Information Systems. Focused on IT procurement, vendor management, and compliance documentation. Supported the implementation of secure processes in alignment with enterprise IT infrastructure.
University of Hartford
Bachelor of Arts, Communications
2012 - 2016
B.A. in Communications. Delivered Tier 2 support for enterprise infrastructure, managed desktop/laptop configuration, and troubleshot complex hardware/software issues in a regulated manufacturing environment.
Availability
Location
Authorized to work in
Job categories
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