At a retail shop in Accra, I respond to customer enquiries, understand what customers need, and guide them to suitable products and services. I follow up to confirm requests are resolved and keep customer records accurate.
At MTN Ghana, I assisted customers with mobile money transactions, product enquiries, and service concerns. I explained products based on individual needs and followed up to support satisfaction and repeat business.
At AirtelTigo – Lapaz Branch, I recommended suitable products and services and handled customer concerns. Earlier, at Golden Mug Lounge, I welcomed customers, managed reservations and phone calls, and maintained an organised front desk.
