Guldem Yalikli

Providing customer service by responding all customer transactions through inbound calls and email correspondance.
Maintaning and updating the orders and prices in the ERP system.
Ensuring communication with the warehouse and with customers to provide on-going information flow related to shipments, orders and returns.
Supporting sales team and other departments in the organization by providing ord

Checking the MRP needs and converting them to the purchase order and planning the arrival of materials according to the needs of the factory
Determining of the material which will affect production and ensuring the continuity of production by supplying necessary materials within the framework of the production department in accordance with the production planning
Supporting the year-end stock c

Organizing and realizing exports , sample dispatches in order to ensure timely delivery of customer orders within local and international customs laws and company procedures
Coordinating the information between planners and customer in order to ensure timely delivery of the orders
Preparing of all documentation for exports and contacting shipping lines, local transporters, customs broker

Performing purchasing processes for all required needs of the company by following the
company policies and procedures
Handling purchase requisitions, requesting quotations / offers
Facilitating vendor selection by submitting the prepared report including the requested
quotations, terms and conditions and detailed information to the ordering department
Organising transportation / shipping / im

Executed end-to-end purchasing activities, processed purchase requisitions, and conducted vendor evaluations. Coordinated international transport and import customs procedures.

Organizing and realizing exports & imports, sample dispatches in order to ensure timely
delivery of customer orders within local and international customs laws and company
procedures
Transmitting the necessary instructions to the warehouse and laboratory as per customers needs for marking, fumigation, loading
Preparing of all documentation for exports and contacting shipping lines, local trans

Oversaw import/export operations and sample dispatches. Issued warehouse instructions and managed regulatory reporting to the Tobacco Board.

Worked as a sales representative at Fortis Travel.

Worked as a sales representative at CNR International Fair.

Worked as a banquet sales representative at Ege Palas Hotel.

Bachelor's Degree in Tourism and Hotel Management from Bilkent University, completed in 2001.

High School Diploma from İzmir Private Türk College, completed in 1996.