In my current Network support Administrator role, I coordinate administrative support for Cylinder Sales Managers and the wider sales team. I manage diaries and meetings, maintain customer agreements, and produce reports and KPI information.
At Calor Gas, I supported bulk fulfilment by coordinating with drivers and departments, reconciling loads, and investigating transport-related customer complaints. Earlier, as a Bulk Scheduler / Distribution Agent, I planned and amended delivery routes using Paragon and SAP, balancing customer needs with driver availability and operational constraints.
At National Grid (Cadent), I produced management information, planned work around engineer availability, and supported project activity, including the Enabling project in North London. My experience also includes customer service and nursery roles, supported by a BA Hons in Early Childhood Studies.
