Open to opportunities

Becca Lindsay

@beccalindsay

Message

I coordinate compliance, audits, dispatch, and operations in fast-paced, documentation-driven environments.

United States

Message

At JRT Mobile, I conduct R2v3 and Integrated Management System audits, maintain compliance evidence, and improve procedures to support certification readiness.

I also coordinate emergent and non-emergent medical transports at Texan EMS, monitoring fleet availability and keeping healthcare facilities and field crews aligned as priorities change. Previously, I improved medical-practice charting procedures by approximately 50% and supported customers, operations, logistics, and technical troubleshooting across Lendio, KaiserAir, Utah Jive, and self-employed client work.

I'm comfortable managing competing priorities, building clear documentation, training employees, resolving issues independently, and communicating accurately across teams.

Experience

Work history, roles, and key accomplishments

Current

Dispatcher

Current

Texan EMS

Jan 2026 - Present (8 months)

Coordinate multiple simultaneous emergent and non-emergent medical transports, monitor fleet locations, and serve as a central communication point between facilities, field crews, and dispatch operations.

Dispatch Coordination Fleet Monitoring Logistics Prioritization Documentation

Current

R2 Compliance Specialist & Internal Auditor

Current

JRT Mobile

Jan 2022 - Present (4 years 8 months)

Conduct internal audits for R2v3 and IMS requirements, develop compliance systems and documentation, and support certification audits and employee training.

R2v3 Compliance Internal Auditing Quality Management Process Improvement Documentation Training

Administrative Assistant & Photo Booth Technician

Utah Jive

Jan 2022 - Dec 2025 (3 years 11 months)

Communicated with clients, operated and maintained photo booth equipment, diagnosed technical issues, and assisted with hiring, onboarding, and training.

Customer Service Technical Troubleshooting Equipment Operation Training Administration

Personal Shopper & Tasker

Self-Employed

Jan 2019 - Dec 2024 (5 years 11 months)

Managed multiple client orders and projects, coordinated scheduling and logistics, and completed task-based assignments with attention to detail.

Client Relations Scheduling Logistics Problem Solving Attention To Detail

Customer Experience Specialist

Lendio, Inc.

Jan 2017 - Dec 2019 (2 years 11 months)

Provided customer support via multiple channels, collaborated with product teams to report bugs, facilitated training, and created help articles and instructional videos.

Customer Support Troubleshooting Training Documentation Collaboration

Member Service Specialist

1st United Credit Union

Jan 2017 - Dec 2018 (1 year 11 months)

Handled 50+ inbound calls per day, processed transfers and payments, researched solutions, and guided members through digital services.

Customer Service Problem Solving Record keeping

Customer Service Representative

KaiserAir Inc.

Jan 2017 - Dec 2018 (1 year 11 months)

Coordinated reservations and travel services for private aviation clients, communicated with service providers, and processed invoices.

Customer Service Coordination Invoicing

Office Manager

W. Chapman Lindsay, DPM

Jan 2004 - Dec 2015 (11 years 11 months)

Managed daily administrative operations, coordinated schedules, maintained patient records, and improved charting procedures reducing physician charting time by 50%.

Administration Scheduling Record keeping Process Improvement Confidentiality