Beatrix Torok
@beatrixtorok
Experienced floor supervisor in hospitality delivering efficient, guest-focused housekeeping operations.
What I'm looking for
I am an experienced floor supervisor with a hands-on approach to housekeeping and team coordination, developed across several of London’s prestigious hotels.
I excel in supervising daily housekeeping operations, training staff, managing inventory, and ensuring timely room turnovers while maintaining brand cleanliness and hygiene standards.
My strengths include strong communication, time management, attention to detail, and proficiency with Opera PMS and Microsoft Office, which support efficient reporting and operations.
I am customer-focused, team-oriented, and committed to creating orderly, efficient work environments that prioritize guest satisfaction and continuous improvement.
Experience
Work history, roles, and key accomplishments
Floor Supervisor
Hotel St. Ermin's Autograph Collection
Apr 2025 - Jun 2025 (2 months)
Supervised daily housekeeping operations, coordinated staff to ensure timely room turnovers, managed inventory of supplies and linen, and trained new team members to uphold service quality.
Sales Associate
Primark
Aug 2022 - Apr 2025 (2 years 8 months)
Assisted customers with product inquiries and transactions, maintained organized and well-stocked displays, operated tills accurately, and ensured fitting rooms were tidy and monitored.
Babysitter
Private
Jan 2020 - Jan 2021 (1 year)
Provided childcare during the COVID-19 pandemic, ensuring child safety, routine adherence, and household responsibilities as required.
Floor Supervisor
The Langham Hotel
Feb 2018 - Dec 2019 (1 year 10 months)
Maintained shift reports and drove housekeeping standards by conducting inspections, coordinating staff for timely turnovers, managing supplies, and resolving guest requests professionally.
Floor Supervisor
Melia White House
Jan 2017 - Dec 2018 (1 year 11 months)
Organized housekeeping workflow, monitored employee productivity, provided coaching, and managed inventory of cleaning supplies and linen to maintain service standards.
Warehouse Operative
Iceland
Feb 2018 - Nov 2018 (9 months)
Picked and packed inventory for shipment, organized products to maintain rotation and separation, and prepared orders to meet dispatch schedules.
Floor Supervisor
The Tower Hotel
Mar 2013 - Dec 2014 (1 year 9 months)
Supervised housekeeping operations, conducted room and corridor inspections to maintain brand hygiene standards, coordinated staff for efficient turnovers, and handled guest requests and maintenance reporting.
Performed guest room cleaning to brand standards, followed safety and hygiene protocols, reported maintenance issues, and upheld guest privacy and lost-and-found procedures.
Education
Degrees, certifications, and relevant coursework
College for English Language
Certificate (Intensive English Language Program), English Language
2012 - 2013
Completed an intensive English language program in London to improve English proficiency.
General Gymnasium
High School Diploma, Information Technology
2008 - 2012
Completed secondary education with a focus on Information Technology at a general gymnasium in Hungary.
Availability
Location
Authorized to work in
Job categories
Skills
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