Open to opportunities

Barineka Ipaa

@barinekaipaa

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People-focused manager combining social media, human resources, and results-driven customer support.

South Africa

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What I'm looking for

I’m looking for a people-first, fast-moving role where I can coordinate effort, support customers, and grow team success—combining human resources focus, engaging social media work, and clear execution toward revenue and service goals.

I’m passionate about working with people and achieving results through coordinated effort. I build genuine connections easily, and I’m motivated by seeing my community or team succeed in its collective goals beyond individual achievement.

In customer care, I managed end-to-end order processing, resolved customer concerns promptly, and used customer feedback to improve service quality and retention. I also led product and service marketing design and strategy, analyzed weekly customer responses, and created social media content to drive visibility, customer patronage, and company goals through integrated campaigns.

Experience

Work history, roles, and key accomplishments

Assistant Sales Representative

Wasiu O.D & Co Microfinance Ltd

Jun 2025 - May 2026 (11 months)

Planned and executed integrated marketing and sales campaigns to support company goals and revenue targets. Developed strategic models to drive sales and marketing outcomes.

Integrated Marketing Sales Campaign Execution Strategic Planning Revenue Targets

Customer Care Assistance

Timabros Enterprise

May 2018 - Mar 2021 (2 years 10 months)

Managed end-to-end order processing and resolved customer concerns, using customer feedback to improve service quality. Oversaw order fulfillment and addressed inquiries and complaints to enhance customer satisfaction.

Teamwork Customer Support Order Management Customer Service Customer Experience Service Improvement Goal Driven Execution Problem Solving Attention To Detail Resilience Creative Thinking Growth Mindset Operations

Education

Degrees, certifications, and relevant coursework

Wisconsin International University College Ghana

Human Resource Management

2025 - 2026

Studied human resource management at Wisconsin International University College Ghana.

Wisconsin International University College Ghana

Bachelor of Arts, Marketing

2022 - 2025

Led product and service marketing design and strategy. Analyzed customer responses to develop improvement models and created social media content to drive visibility and customer patronage.