Baraga Rebecca
@baragarebecca
Motivated customer chat support agent with strong written English and remote work experience.
RomaniaWhat I'm looking for
I am a reliable and motivated customer chat support agent with strong written English, intermediate skills in Microsoft Word, Google Docs and Google Sheets, and basic familiarity with online communication platforms. I have experience in customer-facing roles and remote-friendly positions, with a proven ability to learn quickly, type accurately, and deliver high-quality text-based support.
My background includes service roles such as courier and game room supervisor, and I bring excellent attention to detail, a friendly customer-oriented attitude, and flexibility for night or varied shifts. I thrive working independently in remote environments and am committed to continuous learning of new tools and systems to improve customer outcomes.
Experience
Work history, roles, and key accomplishments
Virtual Assistant / Chat Support
Independent / Freelance
Sep 2022 - Jun 2025 (2 years 9 months)
Provided remote written customer support via chat and email, handling inquiries efficiently with strong written English and attention to detail. Demonstrated reliability, multitasking, and quick learning of new tools to maintain high-quality service.
License (Bachelor) in Law and Administrative Sciences
Stefania Rebecca (Faculty)
Sep 2022 - Jun 2025 (2 years 9 months)
Pursued licentiate studies in Law and Administrative Sciences while developing remote-work skills and strong written communication; expected graduation in June 2025.
Support Agent (Courier)
Amazon (Courier role)
Mar 2024 - Dec 2024 (9 months)
Worked in courier operations supporting delivery workflows and customer-facing processes for a logistics partner in Leipzig, maintaining punctuality and service standards. Contributed to on-time deliveries and coordinated basic customer communications.
Game Room Supervisor
King Of Games
Aug 2023 - Dec 2023 (4 months)
Supervised operations of a gaming room in Craiova, managed customer interactions, ensured equipment readiness, and maintained a safe, welcoming environment. Improved customer satisfaction through attentive service.
Support Agent (Education)
L.P.S. Petrache Trișcu
Sep 2018 - Jun 2022 (3 years 9 months)
Completed secondary education with focus on customer-facing skills and reliability; participated in school-based support roles and developed strong written communication and typing speed. Graduated with baccalaureate in 2022.
Education
Degrees, certifications, and relevant coursework
Faculty of Law and Administrative Sciences, University of Craiova
License, Law and Administrative Sciences
2022 -
License program in Law and Administrative Sciences at the University of Craiova, expected completion June 2025; focus on legal and administrative principles.
Liceul Profesional de Servicii "Petrache Trișcu"
Baccalaureate, General/Vocational Secondary Education
2018 - 2022
Grade: Excellent
Completed Baccalaureate at L.P.S. Petrache Trișcu in Craiova with studies concluding June 2022.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
Interested in hiring Baraga?
You can contact Baraga and 90k+ other talented remote workers on Himalayas.
Message BaragaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
