Baliqees Akinleye
@baliqeesakinleye
I am a customer-focused business administration graduate skilled in administrative operations, sales, and bank transaction processing.
NigeriaWhat I'm looking for
I hold a National Diploma and HND in Business Administration and Management and I am completing a BSc in Business Administration and Management (in view, 2024), blending academic foundation with practical experience.
I currently serve as a Transaction Officer/Customer Service at Guarantee Trust Bank (GTB) since 2023 and have provided customer service support for Outcess (Multichoice), sales representation at Cywe Venture, and administrative roles in retail and training environments.
I manage transactions, account openings, withdrawals and transfers, handle call quotas, refine outreach strategies, present products in sales settings, maintain accurate records, and use MS Word and MS Excel for daily office operations.
I am self-motivated, honest, and hardworking; I thrive in team environments and seek opportunities where I can contribute to organizational objectives while continuing professional development.
Experience
Work history, roles, and key accomplishments
Processed customer transactions, assisted with account openings and withdrawals, and resolved inquiries to maintain service continuity in branch operations.
Sales Executive
Cywe Venture
Jan 2017 - Jan 2018 (1 year)
Demonstrated products, maintained accurate sales records, attended trade exhibitions, and reviewed performance to support revenue generation.
Administrative Officer
Stephen Fast Chemical Store
Jan 2014 - Jan 2015 (1 year)
Managed administrative correspondence, answered customer questions, and coordinated communication with senior managers to support store operations.
Computer Operator
St. Bassey Computer Institute
Jan 2012 - Jan 2013 (1 year)
Prepared and typed documents using MS Word and Excel, performed photocopying, laminating, and binding to support administrative workflows.
Customer Service Representative
Outcess (Multichoice)
Handled customer inquiries, managed call quotas and analyzed responses to refine outreach strategies and improve customer engagement.
Education
Degrees, certifications, and relevant coursework
Ajayi Crowther University
Bachelor of Science, Business Administration and Management
2024 -
Pursuing Bachelor of Science in Business Administration and Management, commenced in 2024 and currently in progress.
Moshood Abiola Polytechnic
Higher National Diploma, Business Administration and Management
2018 - 2021
Completed Higher National Diploma in Business Administration and Management at Moshood Abiola Polytechnic from 2018 to 2021.
Moshood Abiola Polytechnic
National Diploma, Business Administration
2015 - 2017
Completed National Diploma in Business Administration at Moshood Abiola Polytechnic from 2015 to 2017.
Abiola Aina Comprehensive College
Senior School Certificate, General Secondary Education
2010 - 2013
Completed Senior School Certificate at Abiola Aina Comprehensive College from 2010 to 2013.
Tomia Community Junior Secondary School
Junior School Certificate, Junior Secondary Education
2007 - 2009
Completed Junior School Certificate at Tomia Community Junior Secondary School from 2007 to 2009.
Royal Fem Nursery and Primary School
Primary School Certificate, Primary Education
2001 - 2006
Completed Primary School Certificate at Royal Fem Nursery and Primary School from 2001 to 2006.
Availability
Location
NigeriaAuthorized to work in
Job categories
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