Bailey Helm

I’m a Claims Specialist/coach with over ten years of experience, grounded in careful investigation, clear communication, and strong follow-through. I conduct formal briefings and presentations, analyze policies, maintain records, and collate reports with attention to detail and a results-driven mindset.

At GEICO, I investigated complicated insurance claims to help prevent fraud, completed detailed site inspections, and provided well-informed court testimony when needed. I reviewed and processed new claims, organized and presented claim review plans, negotiated settlements, and resolved claims in a timely manner while staying current on local, state, and federal law changes.

Beyond claims, I’ve brought that same organization and people-first approach to coaching and customer-facing roles—training and developing associates, supporting performance evaluations, and leading through structured plans. Currently, I oversee daily safety and care as an In Home Child Daycare provider, while earlier experience as a Pro Shop Attendant strengthened my customer service, scheduling, inventory, and event coordination skills.