Alexandria Twombly

I am a detail-oriented claims professional with hands-on experience as an emergency roadside and accident tow claims adjuster. I serve as the first point of contact for customers in crises, accurately documenting incidents, verifying coverage, coordinating vendors, and maintaining clear, compliant case notes while providing calm, empathetic support.

Previously self-employed as a childcare provider, I developed strong communication, time management, and independent responsibility under minimal supervision. I follow policies and procedures closely, prioritize accuracy in fact gathering and information verification, and excel at de-escalating high-stress situations to achieve timely, customer-centered resolutions.