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Baha Bannour

@bahabannour

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Enthusiastic, human-centered Employee Partner and People Wellbeing Specialist

Tunisia

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What I'm looking for

Seeking an HR manager position to showcase exceptional capacity in enhancing employee wellbeing, workplace culture, employee relations, and corporate DEI.

Enthusiastic and human-centered People & Wellbeing Specialist, with 3 years of experience in people management, Talent management and employee wellbeing currently managing a diverse range of programs at Concentrix impacting 500+ employees, Seeking HR manager position to showcase exceptional capacity enhancing employee wellbeing, workplace culture, employee relations, and corporate DEI.

Experience

Work history, roles, and key accomplishments

Current

Employee Partner & Wellbeing Specialist

Current

Concentrix

Jun 2022 - Present (3 years 5 months)

• Talent Acquisition and Onboarding.
• Employee Experience and Support.
• Employee Engagement.
• Internal Communication and Graphic Design.
• Learning and Development.
• Performance and Assessment.
• Employee Relations.
• Team Leadership across multiple locations.
• Stakeholder and Client Management.
• Diversity, Equity, and Inclusion.
• Wellbeing and workplace management.

DEI Training And Development Onboarding Talent Acquisition Talent Management Recruitment Human Resources Human Resources Management Human Capital Management People Management Client Management Conflict Resolution Wellbeing & Engagement Project Management Problem Solving Communication Skills Communication Training

CX Specialist

Teleperformance

May 2019 - Jun 2022 (3 years 1 month)

• Enhanced client satisfaction rates through effective IT problem resolution and implementation of personalized communication strategies utilizing CRM tools.
• Designed and delivered comprehensive training programs on data privacy best practices.
• Enhanced customer satisfaction rates by analyzing feedback data and communication quality,