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BaHaa HilalBH
Open to opportunities

BaHaa Hilal

@bahaahilal

I am a retail banker focused on customer service and digital banking.

Syrian Arab Republic
Message

What I'm looking for

I'm seeking a customer-facing banking role that leverages digital banking and customer service, lets me build client relationships, exceed targets, work in a collaborative team, and advance professionally.

I am an accomplished retail banking officer with experience at Bank Al-Sharq, focused on digital banking, customer service, and team collaboration. I consistently surpass targets and build lasting client relationships through attentive, efficient service.

At the branch level I handled complex transactions including wire transfers and foreign currency exchanges while managing high-volume processing with strong attention to detail. I promote a positive work culture through team-building and constructive feedback. I educate customers on web and mobile banking tools to simplify their experience and drive digital adoption.

I hold a Bachelor's degree in Business Administration and seek to grow professionally while driving customer satisfaction and measurable branch performance.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

International University for Science and Technology logoIT

International University for Science and Technology

Bachelor of Business Administration, Business Administration

2018 - 2023

Completed a Bachelor's degree in Business Administration at the International University for Science and Technology from October 2018 to August 2023.

Tech stack

Software and tools used professionally

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BaHaa Hilal - Retail Banking Officer - Bank Al-Sharq | Himalayas