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Baboshia Yusuf

@baboshiayusuf

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I coordinate complex academic and operational projects, improving workflows, documentation, and stakeholder delivery.

United States

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What I'm looking for

I'm looking to coordinate projects and programs where I can improve workflows, manage timelines and documentation, support stakeholders, and use data-informed processes to deliver efficient results.

I'm currently coordinating academic operations at Illinois State University's Graduate School, supporting more than 200 students and four faculty members across instruction, research, and administrative workflows.

I manage large-enrollment course operations, scheduling, communications, and assignment tracking to keep deadlines on time. I also conduct more than 50 writing and research consultations each semester, helping students scope projects, plan timelines, and reach key milestones.

Through an independent immigration case management project, I designed end-to-end intake, eligibility, documentation, and submission workflows. I applied Lean Six Sigma principles to identify bottlenecks and created templates, checklists, tracking systems, and process maps for compliant case handling.

My background also includes patron services, HR administration with the Nigerian Law Reform Commission, research, and inclusive hiring work. I'm building on this experience through an M.S. in Project Management and bring a practical focus on coordination, process improvement, documentation, and stakeholder engagement.

Experience

Work history, roles, and key accomplishments

Current

Graduate Coordinator / Graduate Fellow

Current

Illinois State University

Aug 2023 - Present (3 years 2 months)

Coordinated support for 200+ students and 4 faculty members, managing course operations and administrative workflows. Streamlined departmental processes and provided research consultations to improve on-time completion of milestones.

Coordination Scheduling Communication Skills Documentation Research Support Project Planning Event Coordination Stakeholder Communication

Immigration Case Management Analyst

Independent Project

Dec 2025 - Dec 2026 (1 year)

Designed and documented end-to-end immigration case management workflows, applying Lean Six Sigma principles to identify inefficiencies. Developed standardized templates and tracking systems to improve accuracy and reduce rework.

Lean Six Sigma Process Mapping Documentation Workflow Design Compliance Stakeholder Coordination

Patron Services Staff

Milner Library

May 2025 - Aug 2025 (3 months)

Coordinated daily patron service operations in a high-volume educational environment, managing multiple concurrent requests. Served as front-line liaison and supported onboarding for new staff.

Customer Service Coordination Documentation Training Process Improvement

HR Department Staff

Nigerian Law Reform Commission

Nov 2017 - Nov 2018 (1 year)

Supported recruitment and staff welfare processes for federal legal staff and interns, assisting with onboarding and documentation. Managed employee records and contributed to process improvement initiatives.

Recruitment Onboarding Documentation HR Compliance Process Improvement

Education

Degrees, certifications, and relevant coursework

Illinois State University

Master of Science, Project Management

Pursuing a Master of Science in Project Management with a focus on project leadership, initiation and planning, and control and implementation.

Illinois State University

Master of Science, History

Activities and societies: Women, Gender, and Sexuality Studies Certificate

Earned a Master of Science in History with a research, policy, and social systems focus, and completed a certificate in Women, Gender, and Sexuality Studies.