At the U.S. Department of State’s Office of Overseas Citizens Services, I coordinate concurrent projects across federal program areas and support crisis response and international evacuation initiatives. My work includes operational planning, logistics coordination, communications, issue resolution, and executive reporting.
I also coordinate workflow redesign and technology implementation, including requirements gathering, UAT, and website modernization. I develop project plans, trackers, and procedures, and use Excel, Access, and SharePoint to support project planning and reporting.

