Open to opportunities

Babatunde Olumuyiwa-Loko

@babatundeolumuyiwalo

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Hardworking IT enthusiast with expertise in network management and data.

Nigeria

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What I'm looking for

I seek a role that challenges my skills and fosters professional growth.

I am a dedicated IT enthusiast with a strong foundation in network management, data management, and cellular network engineering. My journey has equipped me with the skills to troubleshoot technical issues effectively, manage projects, and contribute positively to team dynamics. I thrive in environments that challenge my problem-solving abilities and allow me to utilize my technical knowledge to achieve organizational goals.

Throughout my career, I have gained valuable experience in various roles, including my current position as a Technical Support Advocate at Tek Experts, where I support a diverse range of clients and enhance my technical writing skills. My time at the Lagos State Ministry of Works and Infrastructure during my NYSC allowed me to work collaboratively on electrical engineering projects, demonstrating my initiative and creativity in problem-solving. I have also interned at First City Monument Bank, where I honed my customer service skills and gained insights into IT support.

With a B.Sc. in Electronics and Computer Engineering and additional training in AutoCAD and network management, I am eager to leverage my skills in a challenging role that fosters growth and innovation. I am committed to continuous learning and contributing to a team that values diversity and excellence.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Advocate

Current

Tek Experts

Dec 2023 - Present (1 year 6 months)

Supported a wide consumer range from clients, enhancing diversity and understanding of customer satisfaction. Improved technical writing skills through meticulous case documentation and worked within a team to drive key performance indicators.

Technical Troubleshooting Windows 10 Microsoft Office Suite Technical Writing Customer Service Teamwork

Industrial Attaché

First City Monument Bank

Feb 2014 - Jan 2015 (11 months)

Interned as a bulk teller and customer service representative assistant, also providing support to the IT technician. Demonstrated strong organizational skills, work ethic, and efficient time management.

Bulk Teller Customer Service IT Support organizational Time Management Teamwork Work Ethics Detail Oriented

SIWES

Infotrust Computer Technologies

Jan 2013 - Apr 2013 (3 months)

Trained on the installation and maintenance of computer systems, gaining firsthand exposure to various computer technologies. Responsible for preparing work schedules, record keeping, and maintaining quality assurance and customer satisfaction.

Troubleshooting Record keeping Quality Assurance Customer Satisfaction Scheduling

Holiday Job

Lagos State Government

Aug 2011 - Oct 2011 (2 months)

Worked as a clerk at Akerele Primary Health Care, assisting with community service initiatives. Acquired bookkeeping skills and developed strong communication and organizational abilities through group projects.

Clerical Work Bookkeeping Community Service Communication organizational Teamwork Public Awareness Data Entry

Education

Degrees, certifications, and relevant coursework

Lagos State University

B.Sc. Electronics and Computer Engineering, Electronics and Computer Engineering

Completed a Bachelor of Science degree in Electronics and Computer Engineering, achieving Second Class Honors. The curriculum covered fundamental principles and advanced topics in both electronics and computer systems.

Great Esteem Secondary School

Secondary School Certificate Examination, General Studies

Completed secondary education and obtained the Secondary School Certificate Examination. The studies provided a broad academic foundation across various subjects.

Immaculate Conception Nursery and Primary School

First School Leaving Certificate, General Studies

Completed primary education and obtained the First School Leaving Certificate. This foundational education covered basic literacy and numeracy skills.

The Federal Polytechnic, Ilaro

OND, Computer Engineering, Computer Engineering

Obtained an Ordinary National Diploma in Computer Engineering with Lower Credit. The program provided foundational knowledge in computer hardware, software, and engineering principles.