At Pearl Sovereignty, I responded to customer inquiries by phone and email, resolved complaints, and maintained CRM records. I also scheduled appointments and followed up with customers.
At Hesed International Schools, I assisted parents, students, and visitors with inquiries. I handled communications, resolved complaints, and prepared service reports.
At Joyful Group Mall, I served as a first point of contact, processed registrations, and updated customer records. I also coordinated communication between departments.
At AFRIMENT, I conducted lead generation, researched target businesses, and organized lead data to support outreach. I completed the Career Enhancement Internship Program and received a certificate of completion.
