Azam Khan

I've supported customers for Orange, Comcast, KUDOS, Lenskart, Flipkart, and Truemeds, handling service needs across inbound and outbound channels.

At Convergys, AKS Infotech, Tech Mahindra, and Truemeds, I worked in customer support and customer service roles focused on effective communication, call management, ticket handling, customer retention, and satisfaction. I’m comfortable meeting performance targets, following SLAs, and working rotational shifts.

I also worked as a Customer Experience Specialist at Lenskart and operated Yaseen Medicose as Proprietor, bringing customer focus and business responsibility to my work.

I’m a quick learner with a positive, professional approach to conflict resolution, multitasking, teamwork, and problem solving.