Aysha Shittu

Coaches underperforming staff using structured, data-driven feedback and creates onboarding and operational documentation for a distributed workforce. Collaborates with HR and cross-functional teams to close capability and compliance gaps.

Managed end-to-end training and onboarding for 1,500+ employees annually and digitized delivery via LMS platforms. Designed assessment tools and translated HR requirements into structured learning materials.

Led planning and delivery of field training for 1,000+ contract staff within one month. Developed role descriptions, onboarding materials, and performance evaluation frameworks.

Oversaw recruitment, screening, and onboarding of 1,000 contract staff, managing a team of five recruiters. Conducted bi-annual performance reviews and administered compensation and payroll systems.

Led regional hiring campaigns across three states, screening and onboarding 300+ candidates. Developed job-specific onboarding content and maintained employee data systems.

Managed inbound and outbound calls supporting 100+ US-based clients on social security benefit queries. Collaborated remotely with a US-based team, maintaining professional communication and US work-hour schedules.

Handled customer complaints, database maintenance, and billing workflow improvements across departments.

Pursued a Master of Science in Computer Science, expected to complete in 2025.

Completed the Training of Trainers certification in 2020.

Completed the Fundamentals of Project Planning & Management certification in 2020.

Completed a Bachelor of Science in Computer Science in 2017.

Completed the Project Management certification in 2017.

Completed the Health, Safety & Environment certification in 2017.

Achieved Graduate Member status in 2015.