Ayorinde Badusi

Delivered high-level operational support and client-facing communication, acting as a primary liaison between leadership, clients, and internal teams. Managed daily workflows, correspondence, and project documentation to streamline support operations.

Welcomed new program participants through virtual sessions and provided responsive logistical support. Created introductory video documentation, managed participant guides, and designed yearbooks using Canva.

Provided hands-on merchant and user onboarding support through field activations, contributing to a 20% increase in total user onboarding success within four weeks. Addressed user pain points and conducted market outreach to enhance company presence.

Handled direct client interactions, answering inquiries and guiding prospects through service offerings to ensure high satisfaction. Managed public publicity and client relationship workflows, and conducted business research to support process improvements.

Maintained accurate student and stakeholder records, ensuring data privacy and rapid retrieval of administrative information. Communicated effectively with parents, administrators, and stakeholders to resolve inquiries and manage expectations.

Managed member databases and documentation using MS Excel, ensuring data integrity and rapid accessibility. Handled outbound follow-up communications and sensitive information with strict confidentiality.

Pursued a Bachelor of Science in Physics and Electronics, gaining a strong foundation in physics principles and electronic systems.

Completed O'Level secondary education, covering a broad curriculum in preparation for higher studies.

Earned a Primary School Leaving Certificate, completing foundational education.

Certified Virtual Assistant program, equipping with core soft and technical skills for virtual administrative and customer support roles.

Founders Academy Certificate, gaining practical knowledge in founding companies, scaling for growth, and building personal startup productivity web app platforms.