Ayooluwatomi Zoawe
@ayooluwatomizoawe
Customer-focused service professional with accounting background and retention expertise.
NigeriaWhat I'm looking for
I am a customer-focused professional with hands-on experience at TekSpecs Plus Ltd and an internship at the Lagos State Internal Revenue Service, bringing a strong foundation in customer support, complaint resolution, and retention management.
With a B.Sc. in Accounting and completed ICAN professional examinations, I combine numerical accuracy, record-keeping, and analytical thinking with excellent communication and problem-solving skills to deliver consistent, high-quality customer experiences.
I am proactive, adaptable, and calm under pressure, trained in CRM tools and Microsoft Office, and committed to collaborative teamwork and continuous improvement in service delivery.
Experience
Work history, roles, and key accomplishments
Intern
Lagos State Internal Revenue Service
Supported tax administration teams with data entry, documentation, payment reconciliation and basic taxpayer assistance, improving accuracy in records and facilitating audit reviews.
Customer Service Personnel
TekSpecs Plus Ltd
Provided customer support by handling inquiries, complaints, and service requests, maintaining accurate interaction records and contributing to timely issue resolution and positive brand experience.
Education
Degrees, certifications, and relevant coursework
BUBabcock University
Bachelor of Science, Accounting
Bachelor of Science in Accounting with coursework in management, statistics, information systems, and business communication; completed in 2025.
Queens College, Yaba
High School Diploma, Secondary Education
Completed secondary education at Queens College, Yaba, Lagos, finishing in 2021.
Availability
Location
NigeriaAuthorized to work in
Job categories
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