Open to opportunities

Aya Dalal

@ayadalal

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Import-export specialist with a focus on customer relationships.

Turkey

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What I'm looking for

I am looking for a dynamic role that allows me to leverage my skills in import-export and digital marketing while fostering strong customer relationships and contributing to a company's growth.

As an Import-Export Specialist, I thrive on building strong business relationships and understanding the nuances of customer needs. My experience includes running my own business, where I sourced natural stones and silver from Turkey and successfully exported them to various countries, including Dubai and Australia. I utilized online auctions to engage customers and ensure a seamless purchasing experience.

At Monassi Concept, I quickly advanced from an Exporter to an Export Sales Specialist due to my exceptional communication and persuasion skills. I actively participated in fairs, enhancing my industry knowledge and expanding my professional network. My commitment to continuous improvement led me to develop expertise in digital marketing and e-commerce, which are essential in today’s market.

In addition to my professional endeavors, I contributed to the World Central Kitchen project during the Turkey earthquake, where I managed purchasing aid packages and food supplies. This experience underscored my ability to work under pressure and my dedication to making a positive impact in my community.

Experience

Work history, roles, and key accomplishments

Purchasing Manager

World Central Kitchen

Jan 2023 - Feb 2023 (1 month)

Participated in a humanitarian project during the Turkey earthquake, responsible for purchasing aid packages and food supplies from Arab countries and Turkey.

Purchasing Supply Chain Management Humanitarian Aid Negotiation Logistics Project Management Communication Skills Team Coordination Crisis Management Vendor Relations

Export Sales Specialist

Monassi Concept

Feb 2021 - Feb 2022 (1 year)

Promoted to Export Sales Specialist after demonstrating exceptional communication and persuasion skills. Attended trade fairs to enhance sales strategies and customer engagement.

Sales Customer Engagement Communication Skills Persuasion Sales Strategy Market Analysis Team Collaboration Negotiation Product Knowledge

Import-Export Specialist

Aya Diamond

Jan 2020 - Jan 2021 (1 year)

Managed an import-export business specializing in natural stones, rosaries, and silver. Developed strong customer relationships through effective communication and live auctions. Handled logistics and ensured customer satisfaction.

Customer Relationship Management Negotiation Logistics Digital Marketing Communication Skills Sales Strategy Market Research

Education

Degrees, certifications, and relevant coursework

ÇU

Çukurova University

Bachelor of Business Management, Digital Marketing

2021 - 2025

Activities and societies: Participating in various projects and fairs to enhance skills and knowledge in the field.

Studying Digital Marketing and Business Management at Çukurova University, focusing on negotiation and communication skills. Balancing work and studies to gain practical experience while learning theoretical concepts.