Open to opportunities

Ayçanur Dere

@aycanurdere

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Detail-oriented Foreign Trade Specialist with strong customer relations skills.

Turkey

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What I'm looking for

I am looking for a role that offers growth opportunities and values strong customer relationships.

I am a dedicated Foreign Trade Specialist with over two years of experience managing import and export processes at Can Bilya San. ve Tic. A.Ş. My role involved overseeing the entire import process, from overseas purchasing to customs operations, ensuring compliance and efficiency at every step. I have honed my skills in document preparation, cost calculation, and payment control, which has significantly contributed to the smooth operation of our trade activities.

Prior to my current position, I worked as a Customer Relations Specialist at Wall Street English, where I organized course schedules and facilitated corporate agreements. My ability to maintain strong customer relationships and ensure satisfaction has been a key factor in my professional success. I hold a Bachelor's degree in Sinology from Ankara University and have furthered my education in Chinese Language and Literature, which enhances my communication skills in international trade.

Experience

Work history, roles, and key accomplishments

Foreign Trade Specialist

Can Bilya Sanayi Ve Ticaret A.Ş.

Sep 2022 - Feb 2025 (2 years 5 months)

Managed end-to-end import and export processes, including overseas purchasing, order tracking, document control, and shipment organization. Handled customs operations, cost calculations, and prepared necessary accounting documents for international trade.

Import Export Processes Supply Chain Management Customs Regulations Payment Processing Customer Relationship Management Logistics Coordination Microsoft Office Suite

Corporate Relations Specialist

Wall Street English Eskişehir

Sep 2021 - Jul 2022 (10 months)

Organized monthly course schedules and planned lessons with foreign teachers. Managed corporate agreements, scheduled one-to-one lessons for students, and organized English placement exams.

Customer Relations Scheduling Lesson planning Communication Microsoft Office Suite

Customer Relations Specialist

Wall Street English Eskişehir

Oct 2019 - Sep 2021 (1 year 11 months)

Organized monthly course schedules and planned lessons with foreign teachers. Ensured smooth operation of classes and managed student inquiries.

Customer Relations Scheduling Lesson planning Communication Problem Solving Administrative Support

Education

Degrees, certifications, and relevant coursework

Ankara University

Bachelor's Degree, Sinology

Grade: 3.71

Studied Sinology with a focus on the role of women, completing a thesis on Bing Xin's "About Women." Achieved a GPA of 3.71.

Anshan Normal University

Bachelor's Degree, Chinese Language and Literature

Focused on Chinese Language and Literature, completing a comparative analysis of women's roles in modern Turkish and Chinese families. Gained proficiency in Chinese.