At Briskl, I manage B2B prospecting, lead qualification, and follow-up sequences, and work with clients to define their Ideal Customer Profile and coordinate custom prospect lists.
Through my freelance e-commerce work, I grew five niche Etsy stores to more than 5,000 sales and maintained a 4.8-star average rating with multilingual customer support. I also manage listings, SEO, pricing, and order fulfillment.
At Aldjya, I managed daily brand operations, customer support, and seasonal launches, with key holiday collections selling out. My Biomedical Engineering background and experience supporting customers in Arabic, French, English, and Turkish inform how I approach service and operations.
