AHAxiom Hub
@axiomhub
Dedicated banking and medical interpreter with onboarding expertise.
MexicoWhat I'm looking for
I'm Alex Moreno, a professional with a diverse background in banking and medical interpretation. My journey began in the commercial banking sector, where I supported the onboarding of new business clients at Santander Mexico. This role honed my skills in documentation compliance and client management, laying a solid foundation for my career.
Transitioning into the medical field, I became a freelance medical interpreter, specializing in real-time interpretation for Spanish-speaking patients. My ability to navigate complex medical terminology and maintain professionalism in high-pressure situations has been pivotal in my success. Recently, I was promoted to an onboarding specialist at Voyce, where I leverage my experience to enhance the onboarding process for new contributors, ensuring a smooth transition into the team.
Experience
Work history, roles, and key accomplishments
Freelance Medical Interpreter (EN–ES)
PROPIO
Jan 2022 - Present (3 years 5 months)
Delivered real-time interpretation between Spanish-speaking patients and medical staff across the U.S. Specialized in complex medical terminology and sensitive situations. Maintained a professional and confidential environment under high-pressure conditions.
Onboarding Specialist & Back Office Support
Voyce
Jul 2023 - Dec 2024 (1 year 5 months)
Promoted from medical interpreter to onboarding support based on performance. Engaged proactively with new contributors to resolve onboarding roadblocks via email, phone, and chat. Managed onboarding documentation, verified credentials, and provided system guidance.
Medical Interpreter
LanguageLine Solutions
Jan 2020 - Dec 2022 (2 years 11 months)
Delivered real-time interpretation between Spanish-speaking patients and medical staff across the U.S. Specialized in complex medical terminology and sensitive situations. Maintained a professional and confidential environment under high-pressure conditions.
Commercial Banking Back Office Analyst
Santander Mexico
Feb 2016 - Dec 2019 (3 years 10 months)
Supported onboarding of new business banking clients and ensured documentation compliance. Managed commercial accounts, loans, and deposits, coordinating with compliance and service teams.
Education
Degrees, certifications, and relevant coursework
UNAM UNID
Bachelor's Degree, Business Administration
Studied core business principles and administrative practices. Gained foundational knowledge in management, finance, and marketing.
Anáhuac University
MBA, Business Administration
Completed advanced studies in business administration. Focused on strategic management and leadership.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
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