Awonusi Damilola
@awonusidamilola
Customer-focused Sociology graduate passionate about enhancing client satisfaction.
What I'm looking for
I am a results-driven Sociology graduate with a strong commitment to delivering exceptional customer experiences. My background in customer care and sales has equipped me with the skills necessary to resolve inquiries efficiently and contribute to organizational success. I thrive in dynamic environments where I can leverage my communication and problem-solving abilities to enhance client satisfaction and drive business growth.
Throughout my career, I have held various roles that have honed my skills in relationship management and customer support. As a Sales Representative at Whitvid Security, I successfully conducted outreach to potential clients and developed sales strategies that increased conversions. My experience as a Customer Care Representative at Epiccbuy allowed me to provide top-notch support, ensuring a seamless shopping experience for customers. I am passionate about utilizing my expertise to make a positive impact in a customer care role.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Epiccbuy
Jan 2023 - Jan 2024 (1 year)
Provided top-notch customer support, resolving inquiries and complaints effectively. Managed order processing, tracking, and after-sales services, ensuring a seamless shopping experience.
Sales Representative
Whitvid Security
Jan 2023 - Jan 2024 (1 year)
Conducted cold calls and outreach to potential clients, promoting cybersecurity training programs. Developed sales strategies, negotiated deals, and built relationships with businesses and individuals.
Blogger
Primeblog Nigeria
Jan 2021 - Jan 2022 (1 year)
Produced compelling content, contributing to increased readership. Conducted research and interviews to support high-quality content development.
Social Media Manager
Zeeblem Chambers
Jan 2021 - Jan 2022 (1 year)
Developed and executed social media strategies, enhancing online presence and engagement. Managed content creation, scheduling, and performance analysis.
Cashier
The Place Restaurant
Sep 2019 - Jan 2021 (1 year 4 months)
Delivered excellent customer service and managed transactions. Handled cash and electronic payments accurately.
Personal Assistant
De-Shalom Fashion Couture
Sep 2018 - Sep 2019 (1 year)
Provided administrative support, including scheduling and correspondence in the fashion house. Coordinated meetings, events, and travel arrangements.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Sociology
2019 - 2023
University of Ilorin School of Preliminary and Remedial Studies
Pre-Degree
2018 - 2019
Queen's College
Senior School Certificate Examination
2012 - 2018
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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