I am a dedicated honors student with a proven track record of academic and extracurricular success. Throughout my educational journey, I have excelled in various areas, including marketing, customer service, and team management. I have a solid track record of building strong customer relationships and delivering effective solutions.
In my role as a Customer Service Associate at CozyCorner Patios LLP, I have gained valuable experience working with platforms such as Etsy, Zendesk, Tidio, Shopify, and Hubspot CRM. I am skilled in resolving customer queries and maintaining client relationships. Additionally, I am proficient in handling B2B clients, which has further enhanced my ability to provide excellent customer service.
During my internship as a Business Development Executive at BWT Experiences, I gained hands-on experience in outbound and inbound calling. I successfully converted leads into potential customers, showcasing my ability to drive business growth. These experiences have equipped me with strong communication, negotiation, and proactive thinking skills.