At Genpact India Pvt. Ltd., I drive SAFe transformation and Kaizen initiatives as a SAFe Coach / RTE. I coordinate delivery across 15 Agile teams and improved ART delivery predictability from 70% to 90% through metrics-driven tracking, proactive risk management, and continuous improvement.
I applied AI agents to feature and user story creation, reducing backlog refinement effort by 80%. My work also includes facilitating PI Planning, coordinating ART execution, and managing cross-team dependencies and risks.
At Carelon Global Solutions Ltd., I worked as a SAFe Agile Coach, and across my career I’ve coached Agile teams and Scrum Masters, supported SAFe practices, and used delivery metrics to guide improvement. I hold SAFe Release Train Engineer (RTE) 6.0 and SAFe Advanced Scrum Master (SASM) 6.0 certifications, along with AWS Certified AI Practitioner and Google Cloud Generative AI Leader certifications.
