Nastassja Finger
@nastassjafinger
Dedicated office administrator with extensive customer service experience.
What I'm looking for
I am a dedicated office administrator and customer service professional with a strong background in sales and administrative support. Over the years, I have honed my skills in client relationship management, data capturing, and office administration, ensuring that I contribute effectively to team goals and client satisfaction.
My experience spans various roles, including my current position as a Sales Assistant/Telesales Assistant at Icape Trax, where I actively engage with clients to renew relationships and assist with their needs. Previously, I served as an Office Administrator at the University of the Western Cape, where I managed various administrative tasks and supported students and staff alike. My commitment to excellence and attention to detail have consistently resulted in positive outcomes for my employers and clients.
Experience
Work history, roles, and key accomplishments
Sales Assistant/Telesales Assistant
Icape Trax
Aug 2023 - Present (1 year 9 months)
Responsible for renewing relationships with lapsed clients and creating new client relationships through calls and correspondence. Assisted clients with quotes and maintained spreadsheets and reports.
Office Administrator
The University of the Western Cape
Feb 2017 - Jul 2019 (2 years 5 months)
Managed switchboard operations and assisted with various administrative duties including filing, data capturing, and student queries. Supported bursary donors with student results and fee statements.
Admin Assistant
Read Contemporary - Agapanthus Gallery
Aug 2016 - Jan 2017 (5 months)
Assisted with administrative duties, invoicing, and preparations for gallery exhibitions while ensuring the gallery was well-maintained.
Telesales Agent
Blue Sky Brands
Jun 2015 - Jul 2016 (1 year 1 month)
Retrieved orders from stores and called new stores for orders while assisting with admin and invoicing on Sage.
Sales Assistant
Crabtree & Evelyn
Mar 2015 - May 2015 (2 months)
Promoted brands and assisted clients with purchases while managing stock and ensuring store cleanliness.
Customer Experience Advisor
Capita
Aug 2013 - Oct 2013 (2 months)
Worked in an inbound call center assisting clients with queries and capturing information.
Sales Assistant
Pregeez
Mar 2013 - May 2013 (2 months)
Assisted with clothing sales, client fittings, and general administrative duties.
Sales Assistant
Avon
Dec 2010 - May 2011 (5 months)
Assisted clients with product orders and managed sales transactions while supporting stock take.
Student Admin
The University of the Western Cape
Jan 2009 - Jan 2010 (1 year)
Provided administrative support through filing, data capturing, and running errands for the secretary.
Sales Assistant
Stuttafords
Jun 2008 - Jun 2009 (1 year)
Assisted clients with clothing purchases and managed cash up duties while maintaining store cleanliness.
Education
Degrees, certifications, and relevant coursework
University of the Western Cape
Office Administration, Administration
2017 - 2019
Worked as an Office Administrator, assisting with various administrative duties, filing, data capturing, and supporting students with queries and bursary information.
Belhar Senior Secondary School
Matric Certificate, Secondary Education
2003 - 2007
Completed high school education with a focus on secondary education, culminating in the attainment of a Matric Certificate.
Availability
Location
Authorized to work in
Job categories
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